We offer 7 days warranty on every jewelry you purchase from this site. Jewelry may be returned or exchanged ONLY if it is faulty. Warranty does not cover ordinary wear and tear or damages caused by external reasons (such as scratches, missing stones, dents, nicks, chipping of the material on the product etc..). Warranty does not cover lost or stolen parts, damages due to personal misuse/negligence.

We offer a 7 days refund policy, if you are not 100% satisfied with the goods, we would only issue a refund if

• the item is in its original condition, which means the product hasn’t been sized, worn, plastic removed, damaged, scratched or tampered with.
• the item is returned within 7 days of purchase. (from the day the goods is signed for /received)
• After 7 days we may not issue a refund, but exchanges may be acceptable.
• All returns are at the customers’ own cost.
• The refund amount will be the exact amount you paid for the item without shipping fee.
• Exchanges will be subject to price difference adjustment (if there is any).
• All returns: please contact before returning of the goods to avoid unnecessary costs on both sides.

Wish you a happy shopping experience, any problem just drop us an email at Info@TiffanyCollectionsStore.com